Privacy policy

Last updated: April 2026

Yooshi® Jewelry (“Yooshi”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information with transparency, care, and integrity. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or make a purchase. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We collect only the information necessary to provide a seamless and secure Yooshi experience.

This may include:

  • Contact Information
    Name, phone number, email address, billing and shipping address
  • Order & Transaction Details
    Products purchased, preferences, order history, and payment confirmations
  • Payment Information
    Securely processed via our payment providers (we do not store full card details)
  • Account Information (if applicable)
    Login credentials, saved preferences, and settings
  • Customer Communications
    Messages, inquiries, and support interactions
  • Device & Usage Information
    IP address, browser type, and interactions with our website

How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and website analytics
  • Through trusted partners such as Shopify and payment providers

How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders
  • Provide customer support and aftercare services
  • Personalize your shopping experience
  • Improve our products, services, and website performance
  • Send relevant updates (order confirmations, service notifications)
  • Share marketing communications (only if you opt in)
  • Maintain security and prevent fraud
  • Comply with applicable laws and regulatory obligations

AI & Automated Tools

We may use advanced technologies, including AI-assisted systems, to enhance your experience across our Services. These tools may support areas such as customer service, fraud detection, personalization, compliance, and operational efficiency.

Any automated processing is designed to support, not replace, human oversight, and is implemented in a manner that respects your privacy, security, and applicable regulatory requirements.

Compliance & Regulatory Requirements

As a fine jewelry business operating in Kuwait, Yooshi may collect and process certain customer information to comply with applicable regulations. For full details on identity verification (KYC), Civil ID requirements, and regulatory obligations, please refer to our Compliance Policy.

Sharing of Information

We do not sell your personal information. We may share your data only with trusted parties where necessary, including:

  • Shopify (our e-commerce platform)
  • Payment providers (for secure transactions)
  • Logistics and delivery partners
  • Service providers (IT, analytics, customer support)

These parties are only given access to the information required to perform their services and are obligated to protect your data.

Shopify & Third-Party Services

Our store is powered by Shopify. Your information may be processed by Shopify to support your shopping experience, including secure checkout, analytics, and platform performance.

For more information, you may review Shopify’s privacy policy:
https://privacy.shopify.com

Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure website functionality
  • Improve performance and user experience
  • Understand customer behavior and preferences

You can control cookie settings through your browser preferences.

Children’s Privacy

Yooshi products are designed for gifting and use by children; however, purchases and interactions with our website must be made by parents or legal guardians. We do not knowingly collect personal information directly from children.

Data Security & Retention

We implement appropriate security measures to protect your information. While no system is completely secure, we take reasonable steps to safeguard your data. We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide services
  • Meet legal and regulatory obligations

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.

International Data Transfers

Your information may be processed outside your country of residence where required to operate our services (e.g., Shopify infrastructure or logistics partners). We ensure that such transfers are handled with appropriate safeguards.

Content & Visual Representation

Some visuals across our website may be enhanced using advanced imaging technologies to ensure clarity, consistency, and a refined presentation.

While we strive for accuracy, slight variations may occur between on-screen representations and the final product due to lighting, display settings, and the handcrafted nature of each piece.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The updated version will always be available on our website with the revised date.

Contact Us

If you have any questions or requests regarding your privacy:
Email: hello@yooshijewelry.com
Address: Al Salam Tower, Fahed Al-Salem Street, Kuwait City